Q: I have installed a Walker Zanger crackle tile which the entire surface of the tile is covered in the white material that the tile is made from. It is a shower stall. I’m guessing the water has penetrated the tile and reacted to it. What are your thoughts?
A: Hello Mike,
A crackle glaze tile requires sealing prior to grouting and then the grout must be sealed after it is fully cured (to be safe) after 72 hours. Then, depending on the amount of usage the shower gets, the tiles must be resealed as part of the routine maintenance program. For a master bathroom shower you may need to reseal every year where as a guest bath shower may be every 3-5 years. The white buildup on the tile’s surface is most likely not particles from the tile’s clay body but it may be grout residue or efflorescence emanating from the thin-set and mortar bed. Hope this helped and thanks for your question!
Q: What should I use to clean my 6th Avenue ceramic tile?
A: Hi Penny,
Use a pH neutral cleaner manufactured for cleaning ceramic tile. Your grout should be sealed and then, when cleaned, the pH neutral cleaner won’t harm the sealer or grout. If you were to use a cleaner that is somewhat acidic, over a short amount of time, the tile’s glaze may dull and the grout will become etched and discolored. This means that vinegar, which is also an acid, even if diluted in water will cause the same negative outcome. Marble, Travertine, and Limestone are all composed of calcium carbonate, so they will also be etched and become dull if cleaned with that same vinegar and water scenario. Walker Zanger recommends and offers for sale Oceancare’s pH Neutral Tile and Stone Cleaner to help with this problem. Thanks for your question!
Q: I am a subcontractor installing some of your Studio Moderne tiles with crackle, do you have any precautions I need to take before I grout? Also, is it possible to grout the tile with sanded CaulkRYH6?
A: Hi Tim,
The crackle glaze surface of our Studio Moderne Ceramic Tile must be sealed, as do most all crackle glazed tiles, prior to grouting. Just a light coat of sealer on the tile’s surface; don’t flood the ungrouted joints. Following the grouting process, using a cementitious grout, seal the grout with the same sealer used initially after waiting 72 hours for the grout to fully cure. Then wait an additional 72 hours for the sealer to penetrate and cure before the grouted tile installation is complete and ready for usage. Thanks for your question!
Q: We are tiling the backsplash behind our range. Two questions…
- The tile we are using is a field tile in Pipe Smoke from the Gramercy Park Collection. What color grout would you recommend to stay with the same color as the tile?
- The tile has a cracked porcelain look. Do I need to seal it so that sauces or splatters do not soak into the cracks?
A: As with all crackle glaze tiles, install the tiles and seal the crackle glazed surface prior to grouting to protect the tile’s clay body from the grouting progress. Don’t flood the ungrouted joints, just evenly cover the tile’s surface. Next, wait 24 hours to grout with Tec’s “Standard Gray” Sanded Grout and then wait another 72 hours to seal the fully cured grout. Once the grout is sealed wait another 72 hours prior to exposing the new tiled backsplash to water or anything that may result in staining. Thanks for your questions, Michele!
Q: Hello Bob,
I love the Contessa tile. I am thinking about using the tile in my kitchen as a backsplash but I am wondering if it can withstand the heat and any acid ingredients. How is it sealed and could the silver leaf peel off?
A: Great question Karen!
Contessa is one of our most popular collections and the silver leaf finish is so unique. The Contessa Metallic finish tiles are pre-sealed. For sealing the grout or resealing the tiles use only water based sealers. These tiles are great for kitchen backsplashes but not directly behind a cooktop. Stainless steel or another, more heat resistant, tile would be appropriate. For cleaning: Non abrasive, pH balanced cleaners, and a soft sponge.